I currently have DSL with another ISP, how do I switch providers? Print

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If you currently have service with another provider:

1) Call and inquire about their cancellation policy.

2) Cancel your service with them and obtain a cancellation date.

3) Place the order, specifying an activation date that coincides with their cancellation date.

Note: Current Sympatico customers should coincide their activation date with Sympatico’s cancellation date.

*Activation date cannot be for a weekend or holiday.


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