Portal Home > Knowledgebase > VoIP > Business > Dial Codes


Dial Codes




*70
deactivate Call waiting


*71
activate Call waiting


*78
activate Do Not Disturb


*79
deactivate Do Not Disturb


*74RULE_KEY
activate rule with the assigned RULE_KEY unconditionally


*72EXTENSION_NUMBER
activate transfer to extension unconditionally


Automatically transfers incoming calls to another extension
*73EXTENSION_NUMBER
eactivate transfer to extension unconditionally


*90DEXTENSION_NUMBER
activate transfer to extension when busy
Automatically transfers incoming calls to another extension when busy


*91EXTENSION_NUMBER
deactivate transfer to extension when busy


*92EXTENSION_NUMBER
activate transfer to extension when no answer


*93EXTENSION_NUMBER
deactivate transfer to extension when no answer


*95
listen to your Voicemail messages


*950
enable/disable your Voicemail


*95EXTENSION_NUMBER
call directly to the voice mail


#3EXTENSION_NUMBER
transfer an active call to the Voicemail of a particular extension


*22
interrogate the Company Directory


*21
pick up first call ringing


*21TARGET_NUMBER

pick up call ringing on TARGET_NUMBER extension

 

*21PARTIAL_NUMBER
pick up first matching call


*66
Dial the last missed call


*65/*85
Activate/deactivate Callerid for outgoing calls


*52
Echo test


*94
listen the Date/Time
Queue Agent Commands


*96
login the queue agent owning the extension


*97
login any queue agent


*98
disconnect the queue agent


*26YOUR_NUMBER and *28YOUR_NUMBER
pause and un-pause the agent session


*999QUEUE_NUMBER
supervise queue conversations
Conference Commands


*8ext_number#
Invites extension to the conference


*30#
Quits gracefully all the users except for the member entering the command


*31#
Kicks out the user who joined the conference last


*32#
Kicks out all the users except for the member entering the


*21#
Locks the conference


*20#
Unlocks the conference


*11#
Mutes all the members except for the one who typed the command


*10#
Unmutes all the members except for the one who typed the command

 

Transfer Commands
#1FORWARD_NUMBER
transfer current call to extension number FORWARD_NUMBER


*2FORWARD_NUMBER
put caller on hold then transfer it to extension number FORWARD_NUMBER

Park Commands

#2
Park call


*221
unpark first call


*225PARK_NUMBER
unpark selected call


*225
List parked call numbers


*229
unpark last call


Call Recording
*1


one touch call recording
*0

one touch conference recording



Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read

Learn more
Return Policy :: Terms of Service :: Privacy Policy