*70
deactivate Call waiting
*71
activate Call waiting
*78
activate Do Not Disturb
*79
deactivate Do Not Disturb
*74RULE_KEY
activate rule with the assigned RULE_KEY unconditionally
*72EXTENSION_NUMBER
activate transfer to extension unconditionally
Automatically transfers incoming calls to another extension
*73EXTENSION_NUMBER
eactivate transfer to extension unconditionally
*90DEXTENSION_NUMBER
activate transfer to extension when busy
Automatically transfers incoming calls to another extension when busy
*91EXTENSION_NUMBER
deactivate transfer to extension when busy
*92EXTENSION_NUMBER
activate transfer to extension when no answer
*93EXTENSION_NUMBER
deactivate transfer to extension when no answer
*95
listen to your Voicemail messages
*950
enable/disable your Voicemail
*95EXTENSION_NUMBER
call directly to the voice mail
#3EXTENSION_NUMBER
transfer an active call to the Voicemail of a particular extension
*22
interrogate the Company Directory
*21
pick up first call ringing
*21TARGET_NUMBER
pick up call ringing on TARGET_NUMBER extension
*21PARTIAL_NUMBER
pick up first matching call
*66
Dial the last missed call
*65/*85
Activate/deactivate Callerid for outgoing calls
*52
Echo test
*94
listen the Date/Time
Queue Agent Commands
*96
login the queue agent owning the extension
*97
login any queue agent
*98
disconnect the queue agent
*26YOUR_NUMBER and *28YOUR_NUMBER
pause and un-pause the agent session
*999QUEUE_NUMBER
supervise queue conversations
Conference Commands
*8ext_number#
Invites extension to the conference
*30#
Quits gracefully all the users except for the member entering the command
*31#
Kicks out the user who joined the conference last
*32#
Kicks out all the users except for the member entering the
*21#
Locks the conference
*20#
Unlocks the conference
*11#
Mutes all the members except for the one who typed the command
*10#
Unmutes all the members except for the one who typed the command
Transfer Commands
#1FORWARD_NUMBER
transfer current call to extension number FORWARD_NUMBER
*2FORWARD_NUMBER
put caller on hold then transfer it to extension number FORWARD_NUMBER
Park Commands
#2
Park call
*221
unpark first call
*225PARK_NUMBER
unpark selected call
*225
List parked call numbers
*229
unpark last call
Call Recording
*1
one touch call recording
*0
one touch conference recording